Service WAY Beyond the Call of Duty is Normal at Cruz Roja

September 25, 2008

“Dear Sir,

I feel it’s important to bestow the highest praises for the dedicated professional staff at the Red Cross in Chapala and to other unsung heroes from our police department.

On separate occasions, I received the best care and attention for serious episodes. A double scorpion sting happened during a heay downpour late in the evening. I called the Red Cross – no vehicle available. An English-speaking young man offered to call the police. Three wonderful strapping policemen arrived in a matter of minutes.

Barely able to walk, it took a policeman on each side of me to virtually carry me to the patrol truck. They treated me as if I were family. The third policeman rode standing in the open back of the truck in the pouring rain while I had his seat. The other two kept reassuring me, then all three waited at the Red Cross until they were sure I was being cared for.

The care I received was beyond the call of duty. As it was very late, no taxis were available to get me home. The nurse on duty called her husband, who arrived with their grown son. The nurse rode with me. Her husband and son helped me into my home and the nurse made sure I was safely in bed. I offered a gratuity which she refused. I had made my donation earlier.

On another occasion I became extremely ill and was not able to function. Neighbors came to my aid and called the Red Cross for an ambulance. It arrived with three very professional young medics. Getting me onto the stretcher was no small task as I was, by this time, barely able to move.

The medics’ kind manner and calm voices helped me to feel safe. I could tell the ambulance was modern and well equipped and they started an IV right away. They made sure that I stayed alert and were constantly by my side even in the emergency room. Once again, I received rapid and constant attention from the doctor, nurses and medics. The care was outstanding. To say I am grateful for our Red Cross is an understatement.

Because the Red Cross cares and is there for us, let us care about them and support their fundraising efforts on our behalf. It gives me comfort to know that they are there for all of us.

Marilyn Thielking”

Note: This was a recent “Letter to the Editor” addressed to the Guadalajra Colony Reporter, our local English Language Newspaper. Our hat is off in a salue the Cruz Roja and the local Police Department once again.

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